Terms and Conditions

Terms and Conditions

 

Tigerbox.com.au is the on-line shopping website of TGE Wongan Hills Pty Ltd atf The TGE Wongan Hills Trust t/a Tiger Box that allows consumers to browse, select and purchase products from Tiger Box  ABN 86 401 807 402.

Throughout the site, the terms “we”, “us” and “our” refer to Tiger Box. Tiger Box offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here on the Tigerbox Website.

Use of the www.tigerbox.com.au website is subject to acceptance of these Terms and Conditions.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by these terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our  website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
A breach or violation of any of the Terms will result in an immediate termination of your Services.
DISCLAIMER AND LIABILITY
Every effort has been made to ensure the information contained on the Website is correct, however tigerbox.com.au makes no warranty as to the accuracy, comprehensiveness, or correctness of any products on the website, and provides all products on an "as is" basis. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Tigerbox.com.au, including our directors, managers, employees, agents, contractors, and other third parties associated with running the Website, to the maximum extent permitted by law, disclaim all liability and responsibility for any loss or damage that might be suffered by you or any third party caused by the website or the products sold on it INCLUDING, WITHOUT LIMITATION, LOSS OR DAMAGE SUFFERED AS A RESULT OF NEGLIGENCE.

 

GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms and Conditions
 

 

 

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service or the Products.

PRODUCTS OR SERVICES (if applicable)

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

PRIVACY
Tigerbox takes the security of your personal information very seriously.
For more information please see our 'Privacy Policy'.

 

 

 

 

PERSONAL INFORMATION
In order to purchase products from the website, you will need to create a Tigerbox account prior to making a purchase.  You must also create a Tigerbox account to utilise certain functions of the www. tigerbox.com.au website.
As an account holder you are required to provide Tigerbox with accurate personal information. Provision of another person's details as your own will not be deemed acceptable.

Any personal information collected by Tigerbox will not be disclosed to any third party unrelated to the Tigerbox.com.au or Tiger Box business unless such a disclosure is authorised or required by law, or you have expressly consented to such a disclosure. Tigerbox otherwise relies on its Privacy Policy.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

 

 

 

 

CREDIT CARD INFORMATION AND PAYMENT
Credit card information collected for the purpose of payment of products purchased at www. tigerbox.com.au will not be stored by Tigerbox and will be used once only to process the transaction securely using a PCI DSS compliant payment gateway.
Credit card payments will be received by the Commonwealth Bank of Australia.
Provision of credit card information as payment for the product/s and or services constitutes an agreement of your purchase of the selected product/s and or services.
You must not pay or attempt to pay for product/s and or services using fraudulent credit card information, and such actions would be provide reason for www.tigerbox.com.au to cancel and order, as well as an account.
ACCOUNT SECURITY
When creating an account with Tigerbox you will be required to provide a password. You acknowledge that you are solely responsible for maintaining the security of your password.
Each time you use the password, you will be deemed to be authorised to access and use the website in a manner consistent with these Terms & Conditions. This means that you are responsible for any products purchased using your account details.
If at any time you believe that someone has access to your password, you must notify Tigerbox immediately.

 

 

 

PRICING AND GST
All prices on the Tigerbox website are quoted in Australian dollars (AUD) and include GST.
GST is subject to change and users of the Tigerbox website will not be informed by Tigerbox if a change occurs.
All prices are subject to change. All prices displayed on this website are only valid online at the time shown.
CUSTOMER COMMUNICATION
Tigerbox will communicate with you regarding your order and the purchased product using email. Account holders must provide a valid email address to Tigerbox for this purpose.
From time to time, Tigerbox will also send you marketing material. If you do not wish to receive such material, you may unsubscribe from our mailing list at any time by editing your newsletter settings under 'My Account' or using the unsubscribe function in the electronic marketing communication.
CANCELLATION OF ORDERS
You may cancel your order or parts of your order before the order is dispatched by Tigerbox.
Tigerbox will not charge you for the orders cancelled nor will we charge you a cancellation fee.
However, once the order is dispatched for delivery you are unable to cancel the order.
Tigerbox also reserves the right to cancel your order if:

 

  • You provide an unauthorised credit card
  • We are unable to process payment on the credit card provided
  • You provide invalid personal details
  • The product has become unavailable & we are unable to supply a suitable replacement within a suitable time frame

Tigerbox will notify you before cancelling your order.
SUSPENTION, TERMINATION AND EFFECT OF TERMINATION
If you breach these terms and conditions, Tigerbox reserves the right to suspend or terminate your account at any time without prior notice to you. If your account is suspended or terminated, you will not be able to access the website.
If you are awaiting delivery of products, Tigerbox reserves the right to cancel your order. A refund may be issued to the credit card provided during the purchase process.
ORDER PROCESSING
Upon receipt of your order, Tigerbox employees will make every attempt to process your order within 48 hours, however during times of business closure due to public holidays, Easter & Christmas closures, orders will be processed on the first available business day following these closures.

 

WARRANTIES
Products purchased through www. tigerbox.com.au may be subject to individual manufacturers warranties. These warranties will be adhered to by Tigerbox and queries regarding the warranty of a particular product can be found in the product’s description or answered by email shaun@tigerbox.com.au

 

LINKS TO OTHER WEBSITES
The Tigerbox.com.au website may contain tools provided by third parties or links to other websites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such other third parties tools or websites.

 

USER FEEDBACK, COMMENTS AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms and Conditions.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
 

 

 

VOUCHER AND PROMOTIONAL CODES

Tigerbox.com.au may use vouchers or codes for promotional purposes. Vouchers and codes are issued in AUD, and may be attached to minimum order amounts, they may be single use or multiple use and are valid for a specified dates as indicated on the promotional material or on the promotional landing page or otherwise the vouchers are valid for 30 days. No cash redemption for a voucher code is possible. Each voucher code may only be used once per customer unless otherwise specified by entering it during checkout on www.tigerbox.com.au and by clicking "Apply Coupon".

 

 PROHIBITED USES

In addition to other prohibitions as set forth in the Terms and Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
DISPUTES
This contract will be governed by the laws of Western Australia, Australia. Any dispute arising out of your use of the www.tigerbox.com.au website, or the products purchased on it, will be subject to the exclusive courts of that jurisdiction.

 

SECURITY
When you register your personal details to establish an account or to place an order, a secure server is used. Secure Sockets Layer (SSL) encrypts the information you send through this website. Whilst Tigerbox has taken every care to ensure the highest level of security and encryption by utilising a quality SSL provider and server hosting, Tigerbox makes no warranty in respect to the strength or effectiveness of that encryption and accept no responsibility for events arising from unauthorised access of the information you provide.

 

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Tiger Box, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

COPYRIGHT
All information, text, material, graphics, software and advertisements on the Website are Copyright(c) of Tigerbox its suppliers and/or licensors, unless expressly indicated as otherwise.

 

The Website content is protected by Australian and international copyright and trade mark laws.
You must not modify, copy or distribute the Website content in any way except as expressly provided for on the website or expressly authorised in writing by Tigerbox.
You must not frame or embed in another website any of the material appearing on this website without our prior written consent.
You may store a reproduction of the content on the website on your local computer for the sole purpose of viewing the content; and print hard copies of the content for the sole purpose of viewing and purchasing products but not for any other use, including commercial use.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless Tiger Box and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SEVERABILITY

In the event that any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.
These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions).
Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

CHANGES TO TERMS AND CONDITIONS
Tigerbox.com.au reserves the right to change these Terms and Conditions of its service without informing you.
The Terms and Conditions for existing orders shall be upheld by Tigerbox.com.au.
You should check our website for any updated Terms and Conditions.
CONTACT US
You can find our contact details on our Contact Us page.